Privacy Policy

Privacy Policy

Last Updated: January 2025

Contents

Overview

At Kapetto Design, protecting your privacy is fundamental to our values. We are committed to transparency in how we collect, use, and safeguard your personal information.

Our Privacy Commitment

We Promise:

  • To collect only information necessary to provide our services
  • Never to sell your personal information to third parties
  • To use industry-standard security measures to protect your data
  • To honor your privacy preferences and rights
  • To be transparent about our data practices

Data Collection & Use

Information We Collect

Personal Information You Provide

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through third-party payment processors)
  • Order history and purchase preferences
  • Account credentials and profile information
  • Communications and correspondence with us

Information Collected Automatically

  • IP address and approximate geographic location
  • Browser type, version, and language preferences
  • Device information (type, operating system, unique identifiers)
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website addresses and search terms used
  • Clickstream data and interaction with website elements

How We Use Your Information

We use collected information to:

  • Process, fulfill, and deliver your orders
  • Communicate about your orders, shipments, and account
  • Provide customer service and respond to inquiries
  • Improve our website, products, and customer experience
  • Personalize your shopping experience and product recommendations
  • Send marketing communications (with your explicit consent)
  • Prevent fraud, enhance security, and comply with legal obligations
  • Conduct analytics and business intelligence

Data Security & Protection

Security Measures

We implement comprehensive security measures to protect your personal information:

  • SSL/TLS encryption for all data transmission
  • Secure payment processing through PCI DSS-compliant providers
  • Regular security audits and vulnerability assessments
  • Access controls and multi-factor authentication for internal systems
  • Employee training on data protection and privacy best practices
  • Incident response procedures for potential data breaches

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory requirements (e.g., tax records, transaction history)
  • Resolve disputes and enforce our agreements
  • Maintain business records and analytics

Your Privacy Rights

You have the following rights regarding your personal data:

Access & Portability

  • Request a copy of the personal data we hold about you
  • Receive your data in a structured, commonly used, machine-readable format
  • Transfer your data to another service provider (data portability)

Correction & Update

  • Update or correct inaccurate or incomplete personal information
  • Access your account to modify profile information

Deletion & Erasure

  • Request deletion of your personal data (subject to legal retention requirements)
  • Close your account and remove associated data
  • Note: We may retain certain information for legitimate business purposes or legal compliance

Marketing & Communications

  • Opt out of marketing communications at any time
  • Manage email preferences via unsubscribe links in emails
  • Control cookie preferences through browser settings

Data Sharing Preferences

Manage your data sharing preferences and opt-out options at Your Privacy Choices.

Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help us provide a better user experience and understand how our website is used.

Types of Cookies We Use

Essential Cookies (Required)

  • Enable core website functionality (shopping cart, checkout process)
  • Maintain session state and security
  • Remember your consent preferences

Performance Cookies

  • Help us understand how visitors interact with our website
  • Collect aggregated, anonymous analytics data
  • Identify technical issues and improve performance

Functional Cookies

  • Remember your preferences and settings
  • Provide enhanced, personalized features
  • Enable social media integration

Marketing Cookies

  • Track browsing behavior for targeted advertising (requires consent)
  • Measure effectiveness of marketing campaigns
  • Deliver relevant advertisements

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies.

Contact Information

Privacy Inquiries

For questions about our Privacy Policy:

Privacy Requests

To exercise your privacy rights or submit data-related requests:

  • Email us with "Privacy Request" in the subject line
  • Include your name, email address, and order number (if applicable) for verification
  • We will respond within 30 days of receiving your request

Thank you for choosing Kapetto Design.

We value your trust and are committed to maintaining the highest standards of privacy and security. Our team works diligently to protect your information and respect your rights.

© 2025 Kapetto Design. All rights reserved.